Swiftlane - How To Use It
What can this system do?
Aside from you being able to unlock doors with the touch of a button, there are some additional items that can be helpful.
The Water St. welcome panel has the following capabilities:
- Call the Front Desk – visitors, if they don’t have any other instructions, can use this option to call the default door manager. Currently, Eric is the default door manager.
- Directory – the directory will be populated with names of current employees. When your guests, clients, or vendors arrive, they can contact you directly to be let in the office.
- Enter a Pin – All Swiftlane app users have the ability to create Visitor PIN Codes that can be created as single-use or multi-use. This is recommended for pickups or deliveries. For your next Amazon order, create a one-time use pin to include with the delivery instructions. Just instruct deliveries to be left at the front desk. *Visitor PIN Codes only work on the Water St. entrance.
How do I create Visitor PIN Codes?
In your Swiftlane app, select Visitor Pins menu item. Then select the large purple +Visitor Pin button in the lower right. Complete the pin setup options.
Other fun things under the profile settings:
- Scan Face – if your face recognition isn’t working correctly, you can re-scan your face. Try to have a very simple and single color wall as a background.
- Change your profile picture – This image is what is displayed on the welcome panel when someone calls you directly.
- Create a door ACCESS PIN just for you. Create and memorize a PIN that lets you in when your phone may not be available.
Best practices:
Provide door instructions for clients and visitors.
Such as: “When you arrive at our main entrance, use the welcome panel to call me. Use the Directory, find my name, and call. I will answer and either let you in or come meet you at the door.“
- Familiarize yourself with the Water St. options. Take a look at how the Visitor Codes and Directory work. Try it with a friend!
- DO NOT CREATE “forever” pins to be used for any and all people. The door system is also our security system, so treat it as if you are giving someone a key to the office.
- DON’T SHARE PINS between employees. You can only manage the Visitor Codes you create.
Notes:
Administrators can see all visitor pins created.